PRIVACY POLICY

HTL Social Enterprises, LLC

Effective Date: August 14, 2026
Last Updated: August 14, 2026

1. PURPOSE AND COMMITMENT TO PRIVACY

HTL Social Enterprises, LLC (“HTL Social Enterprises,” “HTL,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of information provided by our customers, clients, website visitors, employees, contractors, vendors, and business partners.

This Privacy Policy explains how HTL Social Enterprises collects, uses, maintains, protects, and discloses information obtained through our websites, online stores, applications, social-media platforms, products, services, communications, and other business activities.

We seek to collect only information reasonably necessary to operate our business, provide products and services, process transactions, communicate with customers, and meet applicable legal and business requirements.

2. INFORMATION WE COLLECT

Depending on your interaction with HTL Social Enterprises, we may collect:

Name;
Mailing and billing address;
Email address;
Telephone number;
Account information;
Order information;
Product or service preferences;
Payment and transaction information;
Employment or business information;
Information submitted through contact forms;
Customer-service communications;
Marketing preferences;
Information voluntarily provided through surveys, reviews, or promotions;
Website and online activity information.

We may also collect information automatically when you visit or interact with our websites or online platforms.

3. HOW WE COLLECT INFORMATION

We may collect information when you:

Visit our website;
Create an account;
Place an order;
Purchase products or services;
Request information;
Contact customer service;
Subscribe to communications;
Register for an event;
Participate in a promotion;
Submit a review;
Apply for employment;
Become a contractor or vendor;
Interact with us through social media;
Communicate by email, telephone, or text message.

4. HOW WE USE INFORMATION

HTL Social Enterprises may use information to:

Process and fulfill orders;
Provide products and services;
Process payments;
Provide customer support;
Communicate about orders and services;
Send appointment or service reminders;
Respond to inquiries;
Provide business updates;
Send promotional communications when permitted;
Manage customer accounts;
Improve products and services;
Analyze website and customer activity;
Prevent fraud and unauthorized activity;
Maintain business records;
Manage employees and contractors;
Comply with applicable laws and regulations.

5. TEXT MESSAGES AND ELECTRONIC COMMUNICATIONS

HTL Social Enterprises may use text messages to communicate with customers regarding orders, appointments, services, promotions, events, and important business updates.

Where required, we will obtain appropriate consent before sending marketing or other regulated text messages.

Customers may opt out of non-essential text messages by following the instructions provided in the message or contacting HTL Social Enterprises.

Message and data rates may apply.

We will make reasonable efforts to protect customer information and will avoid including unnecessary sensitive or confidential information in text messages.

Carriers are not liable for delayed or undelivered messages.

Message frequency varies

Consent can be revoked at any time. Replying STOP to any message opts the customer out immediately.

Replying HELP returns assistance information. Both are handled automatically.

SMS Privacy

We collect the information you provide, including your name, contact details, and mobile number. We use this information to provide requested services, communicate about your inquiries and account activity, and fulfill your requests.

Mobile information and text messaging opt-in data and consent will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

Message frequency varies. Message and data rates may apply.

6. MARKETING COMMUNICATIONS

HTL Social Enterprises may communicate with customers and business contacts regarding:

Products;
Services;
Promotions;
Discounts;
Events;
New offerings;
Special announcements;
Newsletters;
Business updates.

Customers may unsubscribe from promotional email communications by using the unsubscribe option included in the communication. Message frequency varies depending on the need to communicate.

Message frequency varies

Opting out of promotional communications does not prevent us from sending necessary transactional or service-related communications.

7. PAYMENT INFORMATION

Payments for products and services may be processed through third-party payment processors.

HTL Social Enterprises generally does not maintain complete credit-card information when transactions are processed through an external payment provider.

Payment processors may collect and process information according to their own privacy policies and security practices.

HTL Social Enterprises does not intentionally request complete payment-card information through unsecured email, text messages, or ordinary website contact forms.

8. ORDERS AND CUSTOMER INFORMATION

Information associated with an order may include:

Customer name;
Contact information;
Billing address;
Shipping address;
Products purchased;
Order quantity;
Order date;
Transaction information;
Delivery information;
Customer-service communications.

This information may be used to process, fulfill, track, and support customer orders.

9. COOKIES AND TRACKING TECHNOLOGIES

Our websites and third-party service providers may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may be used to:

Remember preferences;
Maintain website functionality;
Keep users logged into accounts;
Analyze website traffic;
Improve website performance;
Measure marketing effectiveness;
Understand customer behavior;
Detect fraudulent or suspicious activity.

Users may be able to control cookies through their browser settings.

Disabling cookies may affect certain website functions.

10. INFORMATION COLLECTED AUTOMATICALLY

When you visit our websites or online platforms, certain information may be collected automatically, including:

IP address;
Browser type;
Device type;
Operating system;
General geographic information;
Pages visited;
Referring website;
Date and time of access;
Website interactions;
Login activity.

This information may be used for website functionality, security, analytics, troubleshooting, and improving the customer experience.

11. SOCIAL MEDIA

HTL Social Enterprises may maintain social-media accounts, pages, and communities.

When you interact with us through social-media platforms, the platform may independently collect and process information according to its own privacy policy.

Information posted publicly, including comments, reviews, photographs, or other content, may be visible to other users.

Customers should avoid posting sensitive personal, financial, or confidential information publicly.

12. THIRD-PARTY SERVICE PROVIDERS

HTL Social Enterprises may use third-party providers to support our business operations, including:

Website hosting;
E-commerce platforms;
Payment processing;
Shipping and fulfillment;
Email;
Text messaging;
Customer relationship management;
Marketing;
Analytics;
Accounting;
Payroll;
Human resources;
Scheduling;
Cloud storage;
Cybersecurity;
Customer support.

These providers may receive information necessary to perform services on our behalf.

Where appropriate, we seek to require service providers to protect information and use it only for authorized business purposes.

“Carriers are not liable for delayed or undelivered messages.”

13. INFORMATION SHARING

HTL Social Enterprises may disclose information when reasonably necessary to:

Process transactions;
Fulfill orders;
Deliver products;
Provide services;
Communicate with customers;
Operate our websites;
Provide customer support;
Prevent fraud;
Protect business assets;
Meet legal requirements;
Respond to valid legal process;
Work with authorized vendors and contractors.

We seek to limit disclosures to information reasonably necessary for the applicable business purpose.

14. SALE OF PERSONAL INFORMATION

HTL Social Enterprises does not sell personal information for monetary consideration where prohibited by applicable law.

Information may be shared with service providers and business partners when reasonably necessary to process transactions, fulfill orders, provide services, operate our websites, conduct marketing activities, or perform legitimate business functions.

15. EMPLOYEE, CONTRACTOR, AND VENDOR INFORMATION

HTL Social Enterprises may collect information from employees, applicants, contractors, vendors, and business partners as necessary to operate the organization.

This may include:

Contact information;
Employment history;
Resumes;
References;
Identification information;
Payroll and tax information;
Banking information necessary for payment;
Contract information;
Business information;
Performance or service-related information.

Such information may be shared with authorized payroll providers, accountants, insurers, legal advisors, governmental agencies, and other service providers as necessary.

16. DATA SECURITY

HTL Social Enterprises uses reasonable administrative, technical, and physical safeguards designed to protect information from:

Unauthorized access;
Unauthorized disclosure;
Loss;
Theft;
Misuse;
Alteration;
Destruction.
Security measures may include access controls, password protection, multi-factor authentication where available, secure cloud services, employee confidentiality requirements, vendor controls, backups, and incident-response procedures.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

17. CUSTOMER CONFIDENTIALITY

Employees, contractors, vendors, and other individuals with access to confidential customer information may be required to follow applicable confidentiality and information-security requirements.

Unauthorized access, disclosure, copying, downloading, or use of confidential information may result in disciplinary action, termination of access or contract, and/or legal action.

18. DATA RETENTION

HTL Social Enterprises may retain information as long as reasonably necessary to:

Complete transactions;
Provide services;
Maintain customer records;
Maintain financial and accounting records;
Meet tax and legal requirements;
Resolve disputes;
Prevent fraud;
Maintain business records;
Enforce agreements;
Protect legitimate business interests.

When information is no longer required, it may be securely deleted, destroyed, anonymized, or otherwise disposed of in accordance with applicable requirements.

19. DATA BREACHES AND SECURITY INCIDENTS

If HTL Social Enterprises determines that unauthorized access to personal information has occurred, we will evaluate the incident and take reasonable steps to contain, investigate, and respond to the incident.

Where required by applicable law, we will provide legally required notifications to affected individuals or appropriate authorities.

20. PRIVACY RIGHTS

Depending upon applicable law, individuals may have rights concerning their personal information, including the ability to:

Request access to certain information;
Request correction of inaccurate information;
Request deletion where legally permitted;
Request information regarding certain uses of personal information;
Withdraw certain consents;
Opt out of certain marketing communications;
Submit a privacy complaint.

These rights may be subject to applicable legal exceptions and limitations.

21. REQUESTING ACCESS OR CORRECTION

Requests concerning personal information should be submitted to:

Privacy Officer
HTL Social Enterprises, LLC

Email: HTLEnt@HTLSocialEnterprises.com
Telephone: 404-500-3726
Mailing Address:
1115 Ralph David Abernathy Blvd SW
Atlanta, GA 30310

We may take reasonable steps to verify the identity of individuals requesting access to or changes to personal information.

22. THIRD-PARTY WEBSITES

Our websites may contain links to third-party websites, applications, payment processors, social-media platforms, or other services.

This Privacy Policy does not govern the privacy practices of those third parties. “Carriers are not liable for delayed or undelivered messages.”

Users should review the privacy policies of third-party websites and services before providing personal information.

23. CHILDREN

HTL Social Enterprises does not knowingly collect personal information from children through general public-facing websites for purposes unrelated to legitimate business activities.

If a product, service, event, or program is specifically intended for minors, appropriate consent and privacy practices will be implemented as required by applicable law.

24. GOVERNMENT AND LEGAL DISCLOSURES

HTL Social Enterprises may disclose information when reasonably necessary to:

Comply with applicable law;
Respond to a valid subpoena or court order;
Respond to lawful governmental requests;
Prevent fraud or illegal activity;
Protect individuals or organizational property;
Enforce contracts or policies;
Defend legal claims.

Where legally permitted, we seek to limit disclosures to information reasonably necessary for the applicable purpose.

25. DATA MINIMIZATION

HTL Social Enterprises seeks to follow a data-minimization approach by:

Collecting information for legitimate business purposes;
Avoiding unnecessary information collection;
Limiting access to authorized individuals;
Using information for appropriate purposes;
Retaining information only as reasonably necessary;
Implementing reasonable security safeguards;
Properly disposing of information when no longer needed.

26. PRIVACY COMPLAINTS

HTL Social Enterprises takes privacy concerns seriously.

Customers, employees, contractors, vendors, or other individuals may submit privacy concerns using the contact information below.

Where possible, complaints should include:

Name;
Contact information;
Description of the concern;
Date or approximate date of the incident;
Product, service, or business activity involved;
Supporting documentation;
Requested resolution.

HTL Social Enterprises will review privacy complaints in accordance with applicable organizational procedures and legal requirements.

27. CHANGES TO THIS PRIVACY POLICY

HTL Social Enterprises may update this Privacy Policy periodically to reflect:

Changes in law;
Changes in business operations;
New products or services;
New technologies;
Changes to websites or platforms;
Changes in data practices;
Security improvements;
Regulatory requirements.

The updated policy will be posted on applicable HTL Social Enterprises websites.

The “Last Updated” date identifies the most recent revision.

28. CONTACT US

Questions or concerns regarding this Privacy Policy may be directed to:

HTL Social Enterprises, LLC
Privacy Officer

Email: HTLEnt@HTLSocialEnterprises.com
Telephone: 470-772-0000

Mailing Address:
1115 Ralph David Abernathy Blvd SW
Atlanta, GA 30310

29. HTL SOCIAL ENTERPRISES PRIVACY PRINCIPLES

RESPECT

We treat personal information as information entrusted to us.

NECESSITY

We collect information that is reasonably necessary for legitimate business purposes.

CONFIDENTIALITY

We limit access to customer and business information.

SECURITY

We use reasonable safeguards to protect information.

TRANSPARENCY

We seek to communicate clearly about how information is collected and used.

ACCOUNTABILITY

We expect employees, contractors, vendors, and service providers to handle information responsibly.

CUSTOMER TRUST

We recognize that protecting customer information is an important part of maintaining trust and providing quality products and services.

DOCUMENT CONTROL

Document Title: Privacy Policy
Organization: HTL Social Enterprises, LLC
Effective Date: August 14, 2026
Last Updated: August 14, 2026
Review Frequency: At least annually and whenever material changes occur
Responsible Department: Administration / Compliance
Version: 1.0

Approved By: ______________________________

Title: ____________________________________

Date: _____________________________________

PRIVACY POLICY

HTL Social Enterprises, LLC

Effective Date: August 14, 2026Last Updated: August 14, 2026

1. PURPOSE AND COMMITMENT TO PRIVACY

HTL Social Enterprises, LLC (“HTL Social Enterprises,” “HTL,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of information provided by our customers, clients, website visitors, employees, contractors, vendors, and business partners.

This Privacy Policy explains how HTL Social Enterprises collects, uses, maintains, protects, and discloses information obtained through our websites, online stores, applications, social-media platforms, products, services, communications, and other business activities.

We seek to collect only information reasonably necessary to operate our business, provide products and services, process transactions, communicate with customers, and meet applicable legal and business requirements.

2. INFORMATION WE COLLECT

Depending on your interaction with HTL Social Enterprises, we may collect:

We may also collect information automatically when you visit or interact with our websites or online platforms.

3. HOW WE COLLECT INFORMATION

We may collect information when you:

4. HOW WE USE INFORMATION

HTL Social Enterprises may use information to:

5. TEXT MESSAGES AND ELECTRONIC COMMUNICATIONS

HTL Social Enterprises may use text messages to communicate with customers regarding orders, appointments, services, promotions, events, and important business updates.

Where required, we will obtain appropriate consent before sending marketing or other regulated text messages.

Customers may opt out of non-essential text messages by following the instructions provided in the message or contacting HTL Social Enterprises.

Message and data rates may apply.

We will make reasonable efforts to protect customer information and will avoid including unnecessary sensitive or confidential information in text messages.

Carriers are not liable for delayed or undelivered messages.

Message frequency varies

Consent can be revoked at any time. Replying STOP to any message opts the customer out immediately.

Replying HELP returns assistance information. Both are handled automatically.

SMS Privacy

We collect the information you provide, including your name, contact details, and mobile number. We use this information to provide requested services, communicate about your inquiries and account activity, and fulfill your requests.

Mobile information and text messaging opt-in data and consent will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

Message frequency varies. Message and data rates may apply.

6. MARKETING COMMUNICATIONS

HTL Social Enterprises may communicate with customers and business contacts regarding:

Customers may unsubscribe from promotional email communications by using the unsubscribe option included in the communication. Message frequency varies depending on the need to communicate.

Message frequency varies

Opting out of promotional communications does not prevent us from sending necessary transactional or service-related communications.

7. PAYMENT INFORMATION

Payments for products and services may be processed through third-party payment processors.

HTL Social Enterprises generally does not maintain complete credit-card information when transactions are processed through an external payment provider.

Payment processors may collect and process information according to their own privacy policies and security practices.

HTL Social Enterprises does not intentionally request complete payment-card information through unsecured email, text messages, or ordinary website contact forms.

8. ORDERS AND CUSTOMER INFORMATION

Information associated with an order may include:

This information may be used to process, fulfill, track, and support customer orders.

9. COOKIES AND TRACKING TECHNOLOGIES

Our websites and third-party service providers may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may be used to:

Users may be able to control cookies through their browser settings.

Disabling cookies may affect certain website functions.

10. INFORMATION COLLECTED AUTOMATICALLY

When you visit our websites or online platforms, certain information may be collected automatically, including:

This information may be used for website functionality, security, analytics, troubleshooting, and improving the customer experience.

11. SOCIAL MEDIA

HTL Social Enterprises may maintain social-media accounts, pages, and communities.

When you interact with us through social-media platforms, the platform may independently collect and process information according to its own privacy policy.

Information posted publicly, including comments, reviews, photographs, or other content, may be visible to other users.

Customers should avoid posting sensitive personal, financial, or confidential information publicly.

12. THIRD-PARTY SERVICE PROVIDERS

HTL Social Enterprises may use third-party providers to support our business operations, including:

These providers may receive information necessary to perform services on our behalf.

Where appropriate, we seek to require service providers to protect information and use it only for authorized business purposes.

“Carriers are not liable for delayed or undelivered messages.”

13. INFORMATION SHARING

HTL Social Enterprises may disclose information when reasonably necessary to:

We seek to limit disclosures to information reasonably necessary for the applicable business purpose.

14. SALE OF PERSONAL INFORMATION

HTL Social Enterprises does not sell personal information for monetary consideration where prohibited by applicable law.

Information may be shared with service providers and business partners when reasonably necessary to process transactions, fulfill orders, provide services, operate our websites, conduct marketing activities, or perform legitimate business functions.

15. EMPLOYEE, CONTRACTOR, AND VENDOR INFORMATION

HTL Social Enterprises may collect information from employees, applicants, contractors, vendors, and business partners as necessary to operate the organization.

This may include:

Such information may be shared with authorized payroll providers, accountants, insurers, legal advisors, governmental agencies, and other service providers as necessary.

16. DATA SECURITY

HTL Social Enterprises uses reasonable administrative, technical, and physical safeguards designed to protect information from:

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

17. CUSTOMER CONFIDENTIALITY

Employees, contractors, vendors, and other individuals with access to confidential customer information may be required to follow applicable confidentiality and information-security requirements.

Unauthorized access, disclosure, copying, downloading, or use of confidential information may result in disciplinary action, termination of access or contract, and/or legal action.

18. DATA RETENTION

HTL Social Enterprises may retain information as long as reasonably necessary to:

When information is no longer required, it may be securely deleted, destroyed, anonymized, or otherwise disposed of in accordance with applicable requirements.

19. DATA BREACHES AND SECURITY INCIDENTS

If HTL Social Enterprises determines that unauthorized access to personal information has occurred, we will evaluate the incident and take reasonable steps to contain, investigate, and respond to the incident.

Effective Date: August 14, 2026
Last Updated: August 14, 2026

Privacy Officer
HTL Social Enterprises, LLC

Email: HTLEnt@HTLSocialEnterprises.com
Telephone: 404-500-3726
Mailing Address:
1115 Ralph David Abernathy Blvd SW
Atlanta, GA 30310

HTL Social Enterprises, LLC
Privacy Officer

Email: HTLEnt@HTLSocialEnterprises.com
Telephone: 470-772-0000

Mailing Address:
1115 Ralph David Abernathy Blvd SW
Atlanta, GA 30310

Document Title: Privacy Policy
Organization: HTL Social Enterprises, LLC
Effective Date: August 14, 2026
Last Updated: August 14, 2026
Review Frequency: At least annually and whenever material changes occur
Responsible Department: Administration / Compliance
Version: 1.0

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